Other emergency numbers | |
---|---|
Police | 117 |
Fire service | 118 |
‹Helping Hand› counselling helpline | 143 (CHF 0.20-0.70 per call) |
Ambulance | 144 |
Poison control | 145 |
Pro Juventute helpline for children and young people | 147 |
SBB Transport Police | 0800 117 117 |
Federal Department of Foreign Affairs (FDFA) Helpline (consular services) | From Switzerland: |
The general alarm is sounded if there is a danger to the population. Sirens are sounded with a regularly ascending and descending tone, lasting one minute and repeated once in the following five minutes: https://youtu.be/6x93o2HDSLA.
The water alarm is used solely for alerting people living downhill from dams. The signal consists of twelve low tones lasting twenty seconds at ten-second intervals: https://youtu.be/Z0CBTr5FFZ4.
What to do if you hear the general alarm?
Consult the Alertswiss app or website for information and listen to the radio. Swiss television (SRG) and many private radio stations broadcast the instructions of the authorities on what to do in a disaster or emergency.
Follow their instructions.
Inform your neighbours.
What to do if your hear the water alarm?
Leave the danger area immediately.
Follow the instructions of the authorities and on local information sheets, and consult the Alertswiss app.
Alert: Call 118 (fire service); Warn people at risk
Rescue: Rescue people and animal; Do not put yourself in danger
Extinguish: Fight the fire; Brief the firefighters
Get an overview of the incident.
Secure the scene of the accident.
Provide emergency assistance.
Alert the emergency services.
Attend to injured persons.
What to do in an accident on the motorway?
If possible, drive the vehicle immediately onto the hard shoulder and switch on the hazard lights.
Alert the police (on 117 or 112) before carefully leaving the vehicle.
Do not leave the vehicle if by doing so you are putting yourself in danger.
Once out of the vehicle, put on a high-visibility safety vest.
Take yourself to safety away from the carriageway.
Walk along the hard shoulder in the direction of the oncoming traffic, waving the warning triangle.
Position the warning triangle where it is clearly visible, around 100 metres from the accident, to secure the scene.
Damage to vehicles
leave the vehicles where they are and photograph them from all sides if possible.
complete the European accident statement, which should be in every glove compartment (you should have received one from your insurance company). You can also download it here or get one from the police.
always alert the police, even if a person is only slightly injured or anyone involved in the accident becomes difficult. If in doubt, alert the police.
report the damage to your car insurer immediately.
Android-Smartphone: https://support.google.com/android/answer/9319337?hl=en