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Emergency numbers in Switzerland

The most important emergency number in Switzerland, as in the EU, is 112. This general emergency number can be used in all emergency situations.

☎ 112

If you dial 112, you will be connected with the police emergency switchboard. You can also call this number using a foreign SIM card, or when using a prepaid mobile phone with no remaining credit.

There are other emergency numbers. These can be called from a mobile phone or public telephone.

Service Telephone numbers
Police 117
Fire service 118
‘Helping Hand’ counselling helpline

143 (CHF 0.20 per call)

Ambulance 144
Toxicological information centre: Tox Info (in case of suspected poisoning) 145 or +41 44 251 51 51
Helpline for children and young people (Pro Juventute) 147
Further useful numbers:
SBB Transport Police 0800 117 117
Federal Departement of Foreign Affairs Helpline FDFA (consular services)

 from Switzerland:

0800 247 365

from outside Switzerland:

+41 800 247 365 or

+41 58 465 33 33